Overview
This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by providing the first level of supervision and training to field staff Nurse Surveyors (NS) responsible for surveying health care facilities and enforcing licensing and certification standards in accordance with State, Federal, and local laws and regulations. The Nurse Surveyor Supervisor I (Tr) reviews all reports, surveys and correspondence prepared by field staff, and State Fire Marshalls. The NSS I (Tr) communicates with the public and health facility operators/administrators on policy, procedures and regulatory interpretations. The NSS I (Tr) is responsible for working together with all the Program personnel to ensure quality work and performance, in order to achieve established goals and objectives and fulfill the mission of the Department. Up to 25% travel is required.
Key Responsibilities
Supervises in the field and office setting by participating in the hiring, orienting, training, evaluation, counseling, and carrying out corrective action processes. Establishes and monitors individual performance goals for field personnel. Ensures staff is kept current in all program areas of responsibilities and acts as a resource person to assigned staff. Provides direct supervision to all newly hired NSs. Establishes, schedules and monitors the participation of newly hired NSs in Staff Education and Quality Improvement Section (SEQIS) sponsored New Surveyor Academies. Tracks, monitors, and schedules field surveys for newly hired NSs and mentors new NSs to ensure they acquire the skills to be competent in the survey process. Establishes and monitors individual performance goals for newly hired NSs to meet the requirement of successfully passing the Surveyor Minimum Qualifications Test (SMQT). Ensures all NSs are kept current on regulatory updates, acts as a resource person, and provides refresher training on an ongoing basis.
Consults and provides direction to NSs in the investigatory, decision-making, and report writing processes of assigned field personnel. Monitors and evaluates work products, including surveys, citations, complaints, and field visit reports.
Oversees and coordinates enforcement actions, including the citation process, adverse actions, and consulting and working with the Office of the Attorney General and Office of Legal Services in the preparation, presentation, and defense of legal actions.
Provides training, education, and direction to staff to keep current on licensing and certification activities. Attends all face to face Training Supervisor meetings hosted by SEQIS and actively participates in the agenda provided by SEQIS. Updates the District Manager and District Administrators (DM and DAs) with items of interest regarding policy, procedure, and regulatory changes. Under the direction of the DM and DAs, participates in the DO management team activities.
Ensures that all assigned health facilities/entities are properly licensed and certified in accordance with Federal and State laws, regulations, and department policy.
Qualifications
Conflict of Interest (COI)
Background Check and/or Fingerprinting Clearance
Medical Clearance
Travel: 25%
Bilingual: Pass a State written and/or verbal proficiency exam in
License/Certification: RN License
About California Department of Public Health (CDPH)
CDPH works to protect the public's health in the Golden State and helps shape positive health outcomes for individuals, families and communities. The Department's programs and services, implemented in collaboration with local health departments and state, federal and private partners, touch the lives of every Californian and visitor to the state 24 hours a day, 7 days a week.
Our Shared Vision
CDPH public health professionals, researchers, scientists, doctors, nurses, and other staff members have a shared vision to protect and improve the health of all Californians. We are dedicated to public service and passionate about our work and the people and communities we serve and protect.
Diversity Statement
At CDPH, equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.
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