Overview
This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by performing moderately complex technical and analytical tasks related to the support of the district office. The Analyst I is responsible for the coordination, review, and analysis of survey and complaint data required by Federal and State mandates. Gathers, sorts, analyzes, and monitors information related to complaints and enforcement activities, and prepares monthly summary reports based on the results of the above analysis. Acts as liaison to Headquarters and field office personnel. The incumbent works under the supervision of the Administrative Support Manager (Supervisor I).
Key Responsibilities
Assists in gathering, sorting, and analyzing a variety of moderately complex reports generated from the Online Survey Certification and Report (OSCAR), the Electronic Licensing Management Systems (ELMS), the Automatic Survey Processing Environment (ASPEN), and other internal systems for presentation and interpretation to management.
Analyzes reports containing moderately complex technical information regarding facility’s compliance history with regulations, profiles of each resident residing in the facility, dates facility was surveyed, man hours required for each survey, number of complaints received each month, etc.
Develops internal logs to track and facilitate analysis of workload priorities and office systems to streamline workload processing and paperwork related to the above systems.
Assists management with the analysis of CMS 670 data (survey time keeping), monthly complaint workload, and yearly workload forecasts.
Under supervision, assists in preparing monthly office workload performance summary reports showing the length of time between surveys, survey hours expended, number of evaluators required, and complaint workload completed for the month.
Correlates findings with established program performance and required Federal and State task requirements.
Analyzes data from these summary reports for measurement to evaluate if the district office is meeting workload standards and provides verbal and written reports to management.
Drafts and prepares mandated report of district office work performance to the District Office management, Branch Chief, Chief of Field Operations, and Deputy Director, identifying problem performance and production areas along with recommendations for corrective action for management’s consideration.
Analyzes the activities related to the survey enforcement regulations and procedures including notices, letters, plans of corrections, and follow-up surveys.
Assists the district office supervisors with the scheduling of surveys and follow up surveys within federally mandated timeframes.
Consults with the Life Safety Code Unit (LSC) supervisory staff to provide information on the completion of the LSC surveys in conjunction with office Health Safety Surveys.
Using Excel, creates and enters accreditation data for initial and other surveys upon completion.
Logs and identifies survey activities for assigned staff.
Assists the supervisors with gathering and analyzing information regarding the survey process, reporting, and enforcement activities.
Qualifications
All employees shall possess the general qualifications, as described in California Code of Regulations Title 2, Section 172, which include, but are not limited to integrity, honesty, dependability, thoroughness, accuracy, good judgment, initiative, resourcefulness, and the ability to work cooperatively with others.
This position requires the incumbent to maintain consistent and regular attendance; communicate effectively (orally and in writing) in dealing with the public and/or other employees; develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools, and equipment; complete assignments in a timely and efficient manner; and, adhere to departmental policies and procedures.
Benefits
All California Department of Public Health (CDPH) employees perform work that is of the utmost importance, where each employee is important in supporting and promoting an environment of equity, diversity, and inclusivity, essential to the delivery of the department’s mission.
All employees are valued and should understand that their contributions and the contributions of their team members derive from different cultures, backgrounds, and life experiences, supporting innovations in public health services and programs for California.
About California Department of Public Health (CDPH)
CDPH works to protect the public's health in the Golden State and helps shape positive health outcomes for individuals, families and communities. The Department's programs and services, implemented in collaboration with local health departments and state, federal and private partners, touch the lives of every Californian and visitor to the state 24 hours a day, 7 days a week.
Our Shared Vision
CDPH public health professionals, researchers, scientists, doctors, nurses, and other staff members have a shared vision to protect and improve the health of all Californians. We are dedicated to public service and passionate about our work and the people and communities we serve and protect.
Diversity Statement
At CDPH, equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.
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