Overview
About this Role
All California Department of Public Health (CDPH) employees perform work that is of the utmost importance, where each employee is important in supporting and promoting an environment of equity, diversity, and inclusivity, essential to the delivery of the department’s mission. All employees are valued and should understand that their contributions and the contributions of their team members derive from different cultures, backgrounds, and life experiences, supporting innovations in public health services and programs for California.
Job Summary This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by performing as the expert staff resource responsible for a wide variety of technical and analytical work associated with training, payroll, benefits, and leave accounting projects. The Analyst II independently performs the more responsible, varied, and complex technical analytical work associated with payroll, benefits, and leave accounting projects. Coordinates and monitors critical project efforts, including employee pay auditing, employee retirement reviews, and accounts receivable audits. Responsible for analyzing and resolving complex discrepancies, as well as addressing escalated issues. Provides technical support to management regarding audit procedures. Reviews and assesses benefit and personnel program policies, procedures and processes, and provides recommendations to ensure compliance with control agency regulations. Developes comprehensive training material and provides training for personnel specialist. Successful performance of these duties requires the incumbent to develop and maintain good working relationships with internal and external departmental staff as well as control agency personnel. The incumbent works under direction of the Supervisor I, Payroll and Benefits Services Unit (PBSU) Chief.
Key Responsibilities
Coordinates and monitors critical project efforts for the PBSU, pertaining to various personnel and benefit related activities, including but not limited to, employee pay auditing and verifications, employee retirement program audits, the Dependent Reverification (DRV), and auditing accounts receivables. Analyzes and responds to critical benefit and personnel program inquiries and errors. Researches and responds to benefit audit statements/reports, reviews, and reconciles benefit program invoices and discrepancies, and develops correspondence in response to control agency requests. Identifies and responds to escalated benefit and personnel related issues, reviews, and coordinates benefit appeal cases, and works with PBSU staff to resolve complex benefit, retirement, and personnel matters.
Evaluates, analyzes, and conducts research on prior and current processes, control agency policy changes, laws, rules, policies and procedures. Reviews, evaluates, and assesses benefit and personnel program policies, procedures and processes relating to the PBSU and recommends updates and new policies to comply with control agency laws and policies. Corresponds both orally and in writing with departmental employees, management, control agencies, and the public concerning personnel laws, rules, policies, and procedures. Coordinates responses with supervisors and management to ensure all pertinent facts and information are provided.
Serves in a lead capacity to PBSU staff and provides training to Personnel Specialists. Develops and maintains training materials, including job aids and assessment tools, for staff pertaining to personnel, payroll, benefits, leave accounting, and other Human Resources Division (HRD) related subjects. Creates and maintains desk procedures and prepares and validates reports. Coordinates and monitors project plans, develops, reviews, and maintains correspondence and informational memos.
Provides technical support to PBSU management by providing information to departmental personnel and coordinating with control agencies for resolution related to audit processes and activities.
Provides back up to Personnel Specialists during absences and periods with heavier workloads. Attends trainings, meetings, and forums. Performs other job‑related duties as required.
Qualifications
All employees shall possess the general qualifications, as described in California Code of Regulations Title 2, Section 172, which include, but are not limited to integrity, honesty, dependability, thoroughness, accuracy, good judgment, initiative, resourcefulness, and the ability to work cooperatively with others.
Special Requirements: Conflict of Interest (COI); Background Check and/or Fingerprinting Clearance; Medical Clearance; Travel: (not specified); Bilingual: Pass a State written and/or verbal proficiency exam in (language not specified); License/Certification: (not specified); Other: (not specified).
The competencies required for this position are found on the classification specification for the classification noted above. Classification specifications are located on the California Department of Human Resource’s Job Descriptions webpage.
About California Department of Public Health (CDPH)
CDPH works to protect the public's health in the Golden State and helps shape positive health outcomes for individuals, families and communities. The Department's programs and services, implemented in collaboration with local health departments and state, federal and private partners, touch the lives of every Californian and visitor to the state 24 hours a day, 7 days a week.
Our Shared Vision
CDPH public health professionals, researchers, scientists, doctors, nurses, and other staff members have a shared vision to protect and improve the health of all Californians. We are dedicated to public service and passionate about our work and the people and communities we serve and protect.
Diversity Statement
At CDPH, equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.
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