Overview
About this Role
DUTY STATEMENT
All employees shall possess the general qualifications, as described in California Code of Regulations Title 2, Section 172, which include, but are not limited to integrity, honesty, dependability, thoroughness, accuracy, good judgment, initiative, resourcefulness, and the ability to work cooperatively with others.
This position requires the incumbent to maintain consistent and regular attendance; communicate effectively (orally and in writing) in dealing with the public and/or other employees; develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools, equipment; complete assignments in a timely and efficient manner; and, adhere to departmental policies and procedures.
All California Department of Public Health (CDPH) employees perform work that is of the utmost importance, where each employee is important in supporting and promoting an environment of equity, diversity, and inclusivity, essential to the delivery of the department’s mission. All employees are valued and should understand that their contributions and the contributions of their team members derive from different cultures, backgrounds, and life experiences, supporting innovations in public health services and programs for California.
Competencies
The competencies required for this position are found on the classification specification for the classification noted above. Classification specifications are located on the California Department of Human Resource’s Job Descriptions webpage.
Job Summary
This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by performing a wide range of complex, technical and analytical tasks in support of Rural Health Perinatal Services Pilot Project. The Analyst II is responsible for gathering, sorting, analyzing and monitoring information related to participating hospitals and maternal and neonatal health outcomes.
The Analyst II also acts as liaison between headquarters staff, program experts, and external stakeholders.
The incumbent works under the direction of the Manager II.
Key Responsibilities
Independently coordinates, monitors, and tracks activities related to CDPH’s Rural Health Perinatal Services Pilot Project. Coordinates with Center for Health Care Quality staff to ensure that action items are completed and project timelines are met. Monitors and analyzes program data to determine whether program participants are complying with reporting requirements and assess the effectiveness of the data collection efforts. Provides progress reports to the Manager II and CHCQ executives on the status of the Pilot Project. Conducts research to inform project decision‑makers. Independently collects data to be used for required reports to Department and Agency management and the Legislature. Tracks the status of applications submitted by potential program participants and ensures that CHCQ provides timely responses and decisions for applications.
The Analyst II is responsible for communications related to the pilot project. Monitors and maintains the dedicated project e‑mail inboxes and telephone lines. Responds to inquiries and provides excellent customer service to members of the public. Provides information to external stakeholders and refers complex questions to subject matter experts. Serves as a liaison between pilot program staff, CHCQ program areas, stakeholders, and members of the project. Tracks questions from internal and external stakeholders, creates frequently asked questions documents, and ensures that all inquiries are responded to in a timely manner.
Supports the Perinatal Services Pilot Project by performing support tasks. Schedules and/or participates in meetings with CHCQ management Project team staff, CHCQ subject matter experts, and external stakeholders. Assists the Research and Data Specialist, Medical Consultant, and Manager II with their pilot project duties.
Other duties as required.
Qualifications
All employees shall possess the general qualifications, as described in California Code of Regulations Title 2, Section 172, which include, but are not limited to integrity, honesty, dependability, thoroughness, accuracy, good judgment, initiative, resourcefulness, and the ability to work cooperatively with others.
Special Requirements
Conflict of Interest (COI)
Background Check and/or Fingerprinting Clearance
Medical Clearance
Travel:
Bilingual: Pass a State written and/or verbal proficiency exam in
License/Certification:
Other:
About California Department of Public Health (CDPH)
CDPH works to protect the public's health in the Golden State and helps shape positive health outcomes for individuals, families and communities. The Department's programs and services, implemented in collaboration with local health departments and state, federal and private partners, touch the lives of every Californian and visitor to the state 24 hours a day, 7 days a week.
Our Shared Vision
CDPH public health professionals, researchers, scientists, doctors, nurses, and other staff members have a shared vision to protect and improve the health of all Californians. We are dedicated to public service and passionate about our work and the people and communities we serve and protect.
Diversity Statement
At CDPH, equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.
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