Overview
About this Role
Job Summary
This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by maintaining the integrity of surveillance and epidemiologic data used for public health investigation in the State of California.
The Research Data Supervisor I (RDSup I) supervises data analysts, data specialists, and contract staff in the Lab Reporting Unit (LRU) who ensure that laboratories and healthcare organizations report notifiable conditions to public health in a timely and complete manner, work with the SaPHIRE vendor to implement and validate system improvements; and monitor and investigate data quality issues. support these efforts, LRU staff participate in a diverse array of data-related activities in support of the Public Health Reporting Information Exchange (PRIME) Branch, including, but not limited to, independently collecting, managing, and analyzing electronic lab reporting (ELR) data from various data warehouses; evaluating Health Level Seven (HL7) messages; assisting with interface configuration; presenting findings; and communicating with laboratories, local health jurisdictions, CDPH disease program teams, and vendor partners, as needed, to resolve identified issues.
The RDSup I works with Unit, Section, and Branch Chiefs to prioritize and carry out projects; supports analysts with daily tasks, special projects and ad hoc research activities; and presents deliverables within the Branch and to internal and external stakeholders. The RDSup I provides leadership, general guidance, and day-to-day direction to staff and participates in operational activities to achieve unit goals and objectives.
The RDSup I manages validation testing of system changes, data quality monitoring activities, and investigations involving laboratory reporting issues, and assigns projects to analysts. The position is also expected to apply advanced analytical skills when conducting research, reporting, and other data-related projects for the unit. The incumbent must possess excellent communication, organizational, and planning skills, as well as familiarity with database concepts, public health informatics and Structured Query Language (SQL), to support the successful completion of these efforts.
The incumbent works under the general direction of the Research Data Manager (RDM), Chief of the Laboratory Reporting Unit (LRU) within the Surveillance Section (SS).
Key Responsibilities
35% Provides supervision, leadership, and guidance to a team of data analysts, data specialists, and contract staff in the Lab Reporting Unit (LRU). Responsible for managing, motivating, and supporting staff on a daily basis. Supervises the work efforts and routine activities of team members and contributes to complex activities involving the review of incoming lab reports, system extracts, dashboards, and data warehouse tables to identify reporting exceptions. Promotes staff development through coaching, mentoring, and professional growth opportunities, fostering a culture of innovation, accountability, and continuous learning. Monitors staff performance and progress through ongoing feedback and formal performance evaluations.
30% Provides direct oversight of existing operations and develops novel or ad hoc processes and protocols for the analysis, investigation, resolution, and reporting of exceptions in response to CDPH 2388 (Rev. 10/2024) CDPH program needs. Oversees and manages processes for identifying new data submitters and gaps in laboratory reporting. Supervises data analysts, data specialists, and contract staff responsible for data management activities, including validation testing of system changes and data quality monitoring and investigation. Addresses complex issues and stakeholder interactions and provides direction on special projects and advanced research activities, as needed. Oversees and coordinates the manual adjudication of records received with incomplete information to ensure the timely availability of data to local public health partners. Ensures standard operating procedures are developed, maintained, and followed for routine activities. Documents and communicates identified issues clearly and in a timely manner, escalating concerns that affect test and/or case counts, or other significant issues, to Unit, Section, and Branch leadership.
30% Engages and collaborates with stakeholders across CDPH, including internal and external partners, to align expectations, ensure transparency, and deliver solutions that address the needs of the Unit, Section, and Branch. Coordinates with CDPH programs within the Center for Infectious Diseases (CID) and serves as a subject matter expert and resource on electronic laboratory reporting and data quality improvement opportunities. Provides guidance and support to stakeholders regarding reporting processes, data quality concerns, and operational issues that affect laboratory reporting.
5% Performs other duties as directed by the Lab Reporting Unit Chief. In the event of an emergency activation, the incumbent may, on short notice, be required to work irregular and overtime hours during disaster operations to support efforts.
Qualifications
All employees shall possess the general qualifications, as described in California Code of Regulations Title 2, Section 172, which include, but are not limited to integrity, honesty, dependability, thoroughness, accuracy, good judgment, initiative, resourcefulness, and the ability to work cooperatively with others.
This position requires the incumbent to maintain consistent and regular attendance; communicate effectively (orally and in writing) in dealing with the public and/or other employees; develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools, and equipment; complete assignments in a timely and efficient manner; and, adhere to departmental policies and procedures.
The competencies required for this position are found on the classification specification for the classification noted above. Classification specifications are located on the California Department of Human Resource’s Job Descriptions webpage.
Special Requirements
Conflict of Interest (COI)
Background Check and/or Fingerprinting Clearance
Medical Clearance
Travel:
Bilingual: Pass a State written and/or verbal proficiency exam in
License/Certification:
Other:
About California Department of Public Health (CDPH)
CDPH works to protect the public's health in the Golden State and helps shape positive health outcomes for individuals, families and communities. The Department's programs and services, implemented in collaboration with local health departments and state, federal and private partners, touch the lives of every Californian and visitor to the state 24 hours a day, 7 days a week.
Our Shared Vision
CDPH public health professionals, researchers, scientists, doctors, nurses, and other staff members have a shared vision to protect and improve the health of all Californians. We are dedicated to public service and passionate about our work and the people and communities we serve and protect.
Diversity Statement
At CDPH, equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.
Apply Now: https://bit.ly/4zraiOB
