Overview

Why Join Contra Costa Health?

The Contra Costa County Health Services Department is offering an excellent employment opportunity for qualified individuals interested in the Pre-Hospital Care Coordinator position. There is currently one (1) vacancy in the Emergency Medical Services (EMS) Division located in Martinez, CA.

Pre-Hospital Care Coordinators plan and coordinate Emergency Medical Services (EMS); develop and implement EMS system policies, procedures, and programs; monitor and evaluate emergency medical care provided by EMS pre-hospital personnel and EMS provider agencies; and perform other duties as required.

Contra Costa County Emergency Medical Services (CCCEMS) is a division of the County’s Health Services Department.  CCCEMS provides regulatory oversight to the Contra Costa County EMS system by supporting EMS stakeholders (agencies and individuals) in meeting their obligations pursuant to Health and Safety Code Division 2.5, California Code of Regulations Title 22, the county’s Ambulance Ordinance, 9-1-1 and hospital service contracts, and local EMS policy and treatment guidelines.

CCCEMS’s mission is to ensure that quality emergency medical services are available for all people in Contra Costa County, and that emergency medical care is provided in a coordinated, professional and timely manner.

We are looking for someone who is:

  • Professional and produces high-quality work
  • Articulate, both orally and in writing
  • Able to interpret and apply Statute, Regulation, Local Ordinance, and contract language to local regulatory processes
  • Able to formulate, manage, and improve internal and external processes of local government regulatory agency
  • Skilled in diplomacy, conflict resolution, and relationship building

What you will typically be responsible for:

  • Developing, implementing, and managing internal agency process to support the county’s ambulance ordinance.
  • Assisting in credentialing processes including but not limited to EMT certification, Paramedic accreditation, Mobile Intensive Care Nurse (MICN) authorization, EMT certificate investigation and regulatory action(s)
  • Assisting or managing Multi-Casualty Incident (MCI) program
  • Assisting or managing Continuing Education (CE) Provider and EMS training programs
  • Developing and writing EMS policies and treatment guidelines
  • Reviewing, analyzing and interpreting EMS systems data from First Watch and utilizing the data to make system improvements
  • Inspecting ambulances for compliance with the requirements for local ambulance ordinance and EMS regulations
  • Conducting audits of EMS training programs CE provider programs

A few reasons you might love this job:

  • You will be part of a dynamic team environment
  • There will be opportunities for autonomous management of assigned programs
  • There will be opportunities to drive EMS system improvement
  • There will opportunities to develop professional acumen in myriad categories
  • There will be opportunities to work in local government and learn the functions of a regulatory oversight agency

A few challenges you might face in this job:

  • Time management and shifting priorities
  • Dynamic triage of priorities
  • Acclimation to system(s) oversight without previous Local Emergency Medical Services Agency (LEMSA) experience
  • Enforcing regulations or laws with stakeholders in a highly political environment

Competencies Required:

  • Critical Thinking: Analytically and logically evaluating information, propositions, and claims
  • Decision Making: Choosing optimal courses of action in a timely manner
  • Fact Finding: Obtaining facts and data pertaining to an issue or question
  • Adaptability: Responding positively to change and modifying behavior as the situation requires
  • Attention to Detail: Focusing on the details of work content, work steps, and final work products
  • Establishing Credibility: Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others
  • Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
  • Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
  • Self-Management: Showing personal organization, self-discipline, and dependability
  • Oral Communication: Engaging effectively in dialogue
  • Writing: Communicating effectively in writing
  • Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships

To read the complete job description, please visit the website: https://www.cccounty.us/hr.

The eligible list established from this recruitment may remain in effect for six (6) months.

 

Minimum Qualifications

License Required: Candidates must possess and maintain throughout the duration of employment: (1) Valid California Motor Vehicle Operator’s License; (2) valid Registered Nurse license issued by the California Board of Registered Nursing.

Experience: Five (5) years of full-time experience, or its equivalent, as a Registered Nurse with emergency nursing experience.

Substitution: Valid licensure as a Paramedic in the state of California and five years of full-time experience or its equivalent as a Paramedic may be substituted for the Registered Nurse license and required experience. Experience providing comprehensive quality improvement activities or program management experience may be substituted for the emergency nursing experience.

Qualifications for Restricted Positions: Positions with primary responsibility for quality improvement (QI) activities may be restricted to registered nurses only.

 

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About Contra Costa Health

With more than 1 million people living in communities stretching from the Delta to the Bay, Contra Costa is a large and diverse county. Serving the health needs of such a big, complex place demands a health department that is experienced, skilled, flexible and integrated. That’s what Contra Costa Health delivers.

Our bold mission is to care for and improve the health of all people in Contra Costa County with special attention to those who are most vulnerable. And when we say all people, we mean it! We are committed to equity, and we actively stand up against racism, prejudice and systemic discrimination.

While Contra Costa Health is the largest County department, most of it's funding comes from federal and state programs, such as Medi-Cal and Medicare, as well as grants and fees.

The Work of Contra Costa Health

Through an integrated system of high-quality services, we

  • offer medical care and a managed-care health plan for our patients and members
  • provide public health programs that support the well-being of the community at large
  • protect public health by regulating local industries, such as refineries and businesses that sell food
  • partner with our patients and their families, businesses, community-based organizations, schools, local government and diverse communities
  • fully embrace the principles of the California Advancing and Innovating Medi-Cal (CalAIM), aimed at creating a more coordinated, person-centered, and equitable health system that works for all those we serve