JC-458945 – Health Facilities Compliance Surveyor

Overview

The California Department of Public Health (CDPH) is currently hiring for Health Facilities Compliance Surveyors. These roles will be at the forefront of enforcing state and federal laws, regulations, and standards across:

Healthcare facility operations
Healthcare policies
Healthcare and staffing contracts
Healthcare staffing
Disaster preparedness
Healthcare quality assurance
And more!
The deadline to apply is January 3rd, at 11:59PM Pacific Standard Time. Please reach out to Apply@cdph.ca.gov with any questions.

Responsibilities:

Travels to and conducts in-depth surveys of healthcare facilities, individually or as part of a team, to determine healthcare facility compliance with state licensing and federal certification regulations, particularly regarding facility operations, personnel, procedures, programs, physical environment, and other non-clinical/nursing related functions based on observations.
Interviews and records statements from healthcare facility residents, staff, and other relevant personnel and fully documents all evidence relating to non-compliance.
Applies Division 5, Title 22 of the California Code of Regulations, and other applicable laws, rules, and regulations to determine a healthcare facility’s compliance with State licensing requirements.
Consults with supervisory or clinical staff as appropriate.
Prepares comprehensive written narrative reports of findings including conclusions and recommendations and prepares written statements of deficiencies.
In a lead role, may coordinate the offsite preparation work for survey/investigation team.
May act as a liaison and point of contact for health facility staff and CDPH management coordinating facility exit conferences, and collection of relevant facility documents.
Independently conducts post-survey activities, including reviewing and responding to health care facility rebuttals, reviewing regulations, and identifying issues that require policy clarification.
Conducts follow-up visits at healthcare facilities to verify the facility has corrected cited deficiencies at or above the minimum requirements of applicable rules, laws, and regulations.
Fully documents any evidence of noncompliance for further legal action.
Prepares comprehensive reports of follow-up findings, including conclusions and recommendations.
Consults with supervisory and/or clinical staff as appropriate.
Attends meetings and participates in the improvement of uniform compliance in licensed healthcare facilities.
Works with CDPH’s Office of Legal Services to prepare statements and testify in administrative hearings.
Responds to complaints submitted to CDPH regarding the operations, personnel, procedures, programs, physical environment, or other ancillary functions.
Travels to and independently conducts complaint investigations and documents interviews with the complainant, relevant witnesses, facility patients, staff, and other relevant personnel.
Consults with supervisory and/or clinical staff as appropriate.
Prepares written comprehensive narrative reports of findings including conclusions and recommendations.
Prepares written statements of deficiencies when deemed appropriate.
Responds to complex questions and inquiries regarding the status and outcomes of health facility surveys and investigations.
Advises administrators of facilities on regulations and licensing requirements.
Advises and assists healthcare facility administrators in matters relating to the State and Health and Safety Code requirements for inspections, licensing, and operation of healthcare facilities.
Consults with supervisory and clinical staff as appropriate.
Develops and presents both written and verbal testimony to support deficiencies cited at state and federal hearings, municipal or superior court proceedings, and arbitration procedures.
Responds to these legal actions as an expert witness on matters relating to facility non-compliance with relevant regulations.
Attends meetings and participates in local programs and workgroups with other state and federal agencies to improve uniform compliance in licensed health care facilities.
Works cooperatively and closely with other agencies (both state and county) that are concerned with quality of care.
Prepare licensing and complaint packets for staff. Complete special projects as assigned.
Desirable Qualifications:

Ability to collaborate effectively within a team environment to achieve shared goals and deliver results.
Ability to exercise initiative, good judgment, honesty, and make timely decisions while maintaining positive and trusting working relationships.
Ability to plan, organize, communicate, and adapt to changing assignments and priorities, and work effectively under pressure to meet deadlines.
Positive attitude toward learning new programs/applications.
At CDPH equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

New to State Service? The following steps will navigate you through the application process:

Create a CalCareer account by going to https://calcareers.ca.gov/CalHRPublic/Login.aspx.
Confirm that you meet the minimum qualifications for the position you are wanting to apply for. A link to view minimum qualifications is listed on each job posting.
After confirming that you meet the minimum qualifications, take, and pass the corresponding examination. Most exams are available online and can be found on CalCareers under the Exam/Assessment Search tab. Please note, while candidates are welcome to apply to positions without taking the examination, candidates must pass the examination prior to appointment. Please review the minimum qualifications thoroughly, prior to beginning the examination.
Apply! Follow all directions and be sure to submit all requested documentation.
Link to Apply: https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=458945