Overview
Facility Service Coordinator
This is an in-person, full-time, permanent position that supports safe, functional, and efficient workspaces across our agency.
We’re looking for a dependable and skilled Facilities Services Coordinator to join our team. This position reports to the Workplace Design Manager and is responsible for hands-on facilities work, coordination of office projects, and support for workspace updates and procurement activities. The role requires technical expertise, strong organizational skills, and the ability to juggle multiple tasks in a dynamic environment.
Key Responsibilities
Installation & Maintenance
Assemble, disassemble, repair, and install systems furniture, and office equipment using architectural drawings, specifications, and installation instructions. Daily tasks may include touch-up painting, minor repairs, adjusting workstations, and responding to facilities-related issues such as flickering lights or minor HVAC concerns.
Project & Space Coordination
Work closely with contractors, building owners, and DOH staff to plan and execute workspace projects. This includes providing site access, preparing for project tasks, participating in progress meetings, and helping update space records in the agency’s space management software.
Customer Service & Communication
Respond to staff and management inquiries related to office layouts, building issues, and workspace requests through phone, email, and in person. You’ll also support internal moves by relocating furniture, disconnecting/reconnecting equipment, and assisting employees with personal belongings.
Administrative & Technology Support
This position uses various tools, including Service Central (our work management system), Microsoft Outlook, Teams, and other agency systems to manage work orders, maintain calendars, join virtual meetings, and track space planning updates.
