Overview

As the Vital Records Registration Team Lead, you will help keep Washington’s vital records systems accurate, reliable, and running smoothly. You will serve as a key technical and program resource for the Washington Health and Life Events System and the Electronic Death Registration System, supporting the professionals who rely on these tools to do critical public health work.

 

Key Responsibilities:

Provide leadership and coordination for electronic birth and death registration systems
Interpret and apply laws, rules, and policies related to vital records registration
Plan and support improvements to electronic systems and business processes
Manage system access and security permissions for statewide users
Respond to customer questions and resolve technical issues by phone and email
Troubleshoot system problems and coordinate fixes with IT partners
Test and validate system updates and enhancements
Develop training materials and guide users on processes and tools
Serve as a point of contact during system outages or emergencies
Support continuity of operations to ensure mission critical functions continue

About Washington Department of Health

At DOH, we safeguard public health in an ever-evolving world. Through collaboration with local health jurisdictions and state, federal, and private partners, our programs, and services impact every Washingtonian and visitor daily. We're driven by Equity, Innovation, and Engagement, as outlined in our Transformational Plan for the future of Washington health.