Overview
Minimum Salary: $16.05/hour
Interested in this position? Please submit your application through governmentjobs.com/careers/cantonohio by clicking the “Apply” button on the posting. Applicants MUST submit a copy of a valid driver’s license along with their application and any other pertinent documentation.
This is an open examination. To be eligible for the position under this examination, all applicants must be U.S. citizens or have a permanent resident card. Applicants must be a high school graduate or possess a G.E.D., be at least 18 years of age and have a valid driver’s license.
Position Summary:
A WIC Peer Helper is a paraprofessional support person who gives basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers. Peer Helpers also provide appropriate breastfeeding referrals for issues beyond their scope of practice.
Essential Duties and Responsibilities:
70%- Breastfeeding Education and Support: Under the supervision of the Breastfeeding Coordinator, will use excellent customer service and communication skills in ongoing contact with breastfeeding and pregnant WIC participants in the clinic setting, on the telephone (in clinic or at home as required), or during breastfeeding classes, support groups, or outreach events. All Staff must adhere to the confidentiality requirements of the WIC Program. Additional responsibilities include: Assist the Breastfeeding Coordinator with various breastfeeding duties; serve as a breastfeeding resource person to WIC Staff; assist with clinic and health fair displays/bulletin boards; with permission issue and teach participants about the use of breast pumps; perform other duties as assigned.
15%- Referrals: Peer Helpers must make referrals to the WIC Breastfeeding Coordinator or other designated Health Professional when appropriate.
15%- Administrative: Maintain accurate and thorough documentation; schedule client contacts in an organized, consistent manner; maintain filing systems; use various computer applications including Agency email accounts and the WIC Computer System(s).
Other Duties and Responsibilities:
Be available for flexible work hours that may include some after-hours breastfeeding support from home.
Participate in State WIC Peer Helper Conference Calls.
Organize and participate in WIC Breastfeeding Outreach in the Community.
Participate in Agency and State WIC Meetings.
Complete a minimum of 6 hours continuing education per year in the field of lactation.
Minimum Qualifications:
Has breastfed an infant exclusively or substantially for at least six months.
Has been a former or current WIC participant or eligible for WIC services.
High School Diploma or GED.
Has reliable transportation with a valid driver’s license.
Preferred Qualifications:
Is enthusiastic about breastfeeding and wants to help other mothers enjoy a positive experience.
Excellent communication skills (verbal, non-verbal, written).
Previous work experience.
Up-to-date computer system skills & social media knowledge.
Bilingual/cultural awareness.
Work Environment:
General office setting in a health department facility. WIC clinic is fast-paced and typically noisy due to high volume of clients. Work performed in this position may be subject to challenging interactions with community members. Some in-state travel required.
Reasonable accommodation in accordance with ADA Compliance will be made available to those who need it to achieve the above descriptions.
