Overview

About this Role

The Health Facilities Evaluator / Compliance Surveyor is responsible for conducting regulatory oversight of licensed healthcare facilities to ensure compliance with state licensing and federal certification requirements. The incumbent performs on‑site evaluations, investigates complaints, reviews medical records, interviews residents and staff, prepares detailed reports, and develops documentation used to support enforcement actions. The role requires strong analytical skills, sound judgment, technical knowledge of healthcare regulations, and the ability to communicate findings clearly and professionally.

Job Description and Duties:

  • Travel to and conduct in-depth surveys of healthcare facilities, independently or as part of a team, to determine compliance with state and federal laws and regulations.
  • Conduct and document interviews with residents, staff, administrators, and other relevant personnel during surveys and investigations.
    Request, review, and document information from resident medical records while maintaining patient confidentiality and ensuring appropriate legal documentation.
  • Evaluate facility operations, care practices, physical environment, and administrative processes to identify potential violations or areas of non‑compliance.
  • Prepare comprehensive written narrative reports detailing findings, conclusions, recommendations, and statements of deficiencies when warranted.
  • Conduct thorough investigations in response to complaints submitted to the California Department of Public Health (CDPH) concerning patient care or facility operations.
  • Fully document evidence collected during surveys and investigations for potential legal or enforcement actions.
  • Develop and present written and verbal testimony supporting civil monetary penalties and other regulatory enforcement actions during conferences, hearings, dispute resolutions, and court proceedings.
  • Serve as an expert witness regarding state and federal laws and regulations related to patient care and healthcare facility operations.
  • Attend meetings, participate in local compliance improvement initiatives, and complete required training to stay current on regulatory updates and healthcare industry trends.
  • Provide guidance to healthcare facility administrators regarding inspection requirements, licensing standards, construction and safety regulations, and operational compliance expectations.Key Responsibilities
  • Travel to and conduct in-depth surveys of healthcare facilities, independently or as part of a team, to determine compliance with state and federal laws and regulations.
  • Conduct and document interviews with residents, staff, administrators, and other relevant personnel during surveys and investigations.
  • Request, review, and document information from resident medical records while maintaining patient confidentiality and ensuring appropriate legal documentation.
  • Evaluate facility operations, care practices, physical environment, and administrative processes to identify potential violations or areas of non‑compliance.
  • Prepare comprehensive written narrative reports detailing findings, conclusions, recommendations, and statements of deficiencies when warranted.
  • Conduct thorough investigations in response to complaints submitted to the California Department of Public Health (CDPH) concerning patient care or facility operations.
  • Fully document evidence collected during surveys and investigations for potential legal or enforcement actions.
  • Develop and present written and verbal testimony supporting civil monetary penalties and other regulatory enforcement actions during conferences, hearings, dispute resolutions, and court proceedings.
  • Serve as an expert witness regarding state and federal laws and regulations related to patient care and healthcare facility operations.
  • Attend meetings, participate in local compliance improvement initiatives, and complete required training to stay current on regulatory updates and healthcare industry trends.
  • Provide guidance to healthcare facility administrators regarding inspection requirements, licensing standards, construction and safety regulations, and operational compliance expectations.Desirable Qualifications
  • Knowledge of federal certification requirements, California Health and Safety Code, Title 22 regulations, and other applicable state and federal laws.
  • Experience in healthcare administration, regulatory compliance, quality assurance, patient care, or a related clinical or administrative field.
  • Strong written and verbal communication skills, including the ability to prepare clear, detailed, and defensible investigative or survey reports.
  • Ability to analyze complex information, interpret regulations, and apply them appropriately in a wide range of facility settings.
  • Experience conducting interviews, investigations, or audits in a professional environment.
  • Ability to work both independently and collaboratively as part of multidisciplinary teams.
  • Strong organizational skills, attention to detail, and ability to manage multiple assignments and deadlines.
  • Ability and willingness to travel statewide as needed to conduct facility surveys and investigations.
  • Professional demeanor, sound judgment, and the ability to interact effectively with facility staff, residents, legal representatives, and regulatory partners.
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About California Department of Public Health (CDPH)

CDPH works to protect the public's health in the Golden State and helps shape positive health outcomes for individuals, families and communities. The Department's programs and services, implemented in collaboration with local health departments and state, federal and private partners, touch the lives of every Californian and visitor to the state 24 hours a day, 7 days a week.

Our Shared Vision

CDPH public health professionals, researchers, scientists, doctors, nurses, and other staff­ members have a shared vision to protect and improve the health of all Californians. We are dedicated to public service and passionate about our work and the people and communities we serve and protect.

Diversity Statement

At CDPH, equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.