Overview
About this Role
All employees shall possess the general qualifications, as described in California Code of Regulations Title 2, Section 172, which include, but are not limited to integrity, honesty, dependability, thoroughness, accuracy, good judgment, initiative, resourcefulness, and the ability to work cooperatively with others.
This position requires the incumbent to maintain consistent and regular attendance; communicate effectively (orally and in writing) in dealing with the public and/or other employees; develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools, and equipment; complete assignments in a timely and efficient manner; and, adhere to departmental policies and procedures.
All California Department of Public Health (CDPH) employees perform work that is of the utmost importance, where each employee is important in supporting and promoting an environment of equity, diversity, and inclusivity, essential to the delivery of the department’s mission. All employees are valued and should understand that their contributions and the contributions of their team members derive from different cultures, backgrounds, and life experiences, supporting innovations in public health services and programs for California.
Competencies The competencies required for this position are found on the classification specification for the classification noted above. Classification specifications are located on the California Department of Human Resource’s Job Descriptions webpage.
Job Summary This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by creating customer focused solutions that are responsive and agile; supporting a modern infrastructure, tools, architecture, and standards; to effectively provide efficient services following service level agreements. The Information Technology Services Division (ITSD) leverages data and technology to create sustainability across CDPH by creating efficient solutions that meet customer expectations and reduce waste. As well as, creating innovative solutions, strengthening partnerships and collaborations, and embracing technology.
Key Responsibilities
Leads the maintenance and operation (M&O) of CDPH’s most sensitive and critical business applications and systems, platforms, services, technologies, and tools. Ensures critical on premise and cloud services and architecture are maintained and operating at optimal efficiency (e.g., data pipelines, system interfaces, web services, reporting and analytics, backups and recovery, restoration, failover). Serves as the senior technical expert on IT projects, reviewing and approving system designs and contract deliverables. Promotes best practices for implementation, maintenance, and operations.
Serves as the primary technical advisor for development teams, project managers, and business analysts. Provides architectural oversight in Agile/Scrum development processes. Mentors and trains technical staff on best practices in software development, DevOps, and system architecture. Facilitates stakeholder meetings to define business requirements and align them with IT solutions. Engages with vendors, consultants, and external partners to evaluate third-party solutions and integrations. Mentors and trains journey level staff in learning and performing system development life cycle functions to assume similar roles on future efforts.
Plans, develops, and documents policies, procedures, requirements, and methodologies; implements security and privacy controls across multiple IT disciplines; conducts presentations or briefings to executive management; contributes in the planning of the overall organizational IT strategy and direction; identifies current and emerging trends in technology and recommends appropriate courses of action; and advises management and executive level staff on governance and policy that supports forward movement, aligning with technological modernization strategies in support of CDPH programs.
Provides technical support for systems operating on CDPH’s suite of enterprise tools, technologies, and platforms (e.g., Microsoft Power Platform, Azure Cloud Services, ETL services, Azure Functions, Application Insights, Databricks, SQL Server, Tableau, Windows Server, Python, PowerShell, SQL, SaaS, PaaS, IaaS, AWS). Identifies, researches, planse and implements replacement and migration solutions as necessary. Attends and actively participates in meetings and project discussions. Stays current on industry trends and recommends new tools and practices to improve efficiency.
Ensures system adherence to state and federal IT security regulations, including National Institute of Standards and Technology (NIST), Health Insurance Portability and Accountability Act (HIPAA), and Federal Information Security Management Act (FISMA). Implements identity and access management (IAM) solutions for secure authentication and authorization. Conducts security assessments and recommends measures to mitigate vulnerabilities. Supports IT governance, acting as delegate for the ATSB Chief on various department committees and boards.
Provides technical advisory input throughout the IT procurement lifecycle, from contributing to the development of solicitations (RFPs, RFQs, etc.) to evaluating vendor proposals and ensuring alignment with CDPH requirements. Defines technical requirements; develops evaluation criteria and collaborates with stakeholders to select solutions that best meet the organization’s needs.
Performs other job-related duties as assigned.
Qualifications
All employees shall possess the general qualifications, as described in California Code of Regulations Title 2, Section 172, which include, but are not limited to integrity, honesty, dependability, thoroughness, accuracy, good judgment, initiative, resourcefulness, and the ability to work cooperatively with others.
Conflict of Interest (COI)
Background Check and/or Fingerprinting Clearance
Medical Clearance
Travel: May require up to 5% occasional travel to conferences or regional offices for meetings
Bilingual: Pass a State written and/or verbal proficiency exam in
License/Certification:
Other: This position may require the incumbent to monitor, receive, and respond to production related and time sensitive work matters outside of normal business hours.
About California Department of Public Health (CDPH)
CDPH works to protect the public's health in the Golden State and helps shape positive health outcomes for individuals, families and communities. The Department's programs and services, implemented in collaboration with local health departments and state, federal and private partners, touch the lives of every Californian and visitor to the state 24 hours a day, 7 days a week.
Our Shared Vision
CDPH public health professionals, researchers, scientists, doctors, nurses, and other staff members have a shared vision to protect and improve the health of all Californians. We are dedicated to public service and passionate about our work and the people and communities we serve and protect.
Diversity Statement
At CDPH, equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.
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