Community Health Worker, Northern California

Overview

Community Health Worker, Northern California

Location: Northern California Hours/Per Week: 40

You must live in Northern California

—

The Community Health Worker (CHW) is responsible for coordinating access to services by

assisting clients in utilizing available resources, including scheduling medical appointments,

accompanying clients to appointments as needed, assisting clients with obtaining a medical home,

providing instruction on appropriate use of the medical home, educating clients about available

community resources and referring clients to local social service agencies, coaching clients on self-

management, conducting home visits and communicating client related information back to the

Care Coordination Team (CCT).

The CHW assists clients with completion of medical program applications in order to build

individual and community capacity and to serve as an advocate for clients and the community to

assure they get needed services. The Community Health Worker is also responsible for identifying

clients, completing initial needs assessments and maintaining follow-up with clients to ensure

appropriate guidance to health services.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of the community being served and its residents, resources, and problems

• Knowledge of federal, state, and local programs and their eligibility requirements and

application processes

• Knowledge of principles and practices of care coordination and self-management

techniques

• Knowledge of health and social service system• Knowledge of confidentiality standards

• Knowledge of HIPAA compliance standards

• Knowledge of basic medical and sickle cell terminology

• Knowledge of health care program assistance

• Knowledge of CHW scope of practice and code of ethics

• Skilled in written, verbal, and interpersonal communication

• Skilled in time management

• Skilled in multi-tasking and managing multiple projects

• Skilled in customer service

• Skilled in case documentation

• Skilled in building and maintaining relationships

• Ability to actively listen

• Ability to work as a team and with peers

• Ability to work with minimal supervision

• Ability to work independently

• Ability to use web-based and computer applications (e.g., Word, Excel)

• Ability to travel

• Ability to prioritize and meet deadlines

• Knowledge of basic medical and sickle cell terminology, local communities served, available

resources, confidentiality and HIPAA compliance standards

• Skilled written, verbal, & interpersonal communication, strong time management,

• Able to work within a team and independently, with minimal supervision

• Data savvy. Able to use computer, spreadsheets, shared computer applications and able to

prioritize and meet tight deadlines. Multitasker.

• Reliable, trustworthy, personable. Able to engage with a diverse population.

CORE DUTIES: The CHW is responsible for identifying patients diagnosed with SCD (approximately

three persons/month), and empowering them by ensuring they receive appropriate follow-up

services, providing social support services, educating on FDA SCD approved treatment, and

assisting emerging adults in the transition from pediatric to adult-focused health care (if applicable).

They work with hospitals and medical centers, state agencies providing newborn screening follow-

up, hospitals, schools, churches, and other CBOs that provide services to patients with SCD.

QUALIFICATIONS: *

*Minimum Qualifications (REQUIRED): B.A. degree, 2 years experience in health, social, or

community services, CA driver’s license (proof of auto insurance required)

*

Preferred Qualifications: Bilingual Spanish-English preferred; Previous experience working in/with

local CBOs or agencies, B.A. or up, Nurse, Nurse Practitioner or Social Worker .

Previous experience working in/with local community-based organizations or agencies is preferred.

Training will be provided if you are not a Certified Community Health Worker.