BCW Provider Relations Specialist

Overview

Pay Grade: L

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https://www.governmentjobs.com/careers/georgiadph

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Who we are. We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.

What we offer. As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact.  No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:

Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play
Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and Georgia Residents
Work with a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths
Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career
Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role
Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you

The BCW Provider Relations Specialist serves as the primary support to Provider Relations Manager and a liaison between the contracted early intervention (EI) service providers and the State office. The Provider Relations Specialist will maintain records and provide updates on both state and federal requirements for contract providers, verify and track credentials for new and renewing contractors, foster collaboration with the Provider Relations Manager and Early Intervention (EI) Training and Support Manager to develop trainings for public and private EI service providers.

Job Responsibilities:
Responsible for leadership, development and coordination of provider contracts and telemedicine access.
Responsible for assuring state and federal requirements of Part C are met to ensure Early Intervention service provider participation in infant and toddler early intervention services.
Serves as an Early Intervention/BCW subject matter expert for provider related issues.
Assists the Provider Relations Manager with recruitment and retention activities to increase and maintain the BCW Provider Network.
Works with contract and program EI service providers for ongoing quality assurance and improvement.
Provides expert guidance, technical assistance, and training to contract providers.
Responsible for assuring compliance with state and federal requirements and guidelines through ongoing evaluation, oversight, and reporting.
Work closely with Provider Relations Manager and EI Training Coordinator to coordinate educational and training programs for EI public/private service providers.
Maintain training guidance for required BCW documentation components for public/private EI service providers.
Works with Office of Inspector General (OIG) on compliance issues.
Provides ongoing coordination and monitoring to assure timelines, reports, contract requirements for family support are completed as required.
Researches and recommends best practices for provider enrollment.
Maintain, update, and manage EI service provider records (e.g., enrollment, deactivation, professional development trainings, and licensure).
Provides support for grant applications and needs assessments as required.
Monitors contracts including collecting, reviewing, and maintaining private provider contracts to ensure both state and federal guidelines are being met.
Assure compliance with state and federal requirements and guidelines by traveling to local BCW programs to conduct data and performance monitoring of public and private EI service providers.
Responsible for effective collaboration between division and DPH programs, public health districts, agencies, providers, and partners.
Perform other assigned duties and activities as required.

Minimum Qualifications:
Associate degree in communication, English, or public relations from an accredited college or university and three (3) years of experience related to area of assignment;
or
One (1) year of experience required at the lower level Busi Support Analyst 2 (GSP131).

Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year
Additional Information
Preferred Qualifications:
Bachelor’s degree from an accredited college or university in a related field AND Two (2) years of related
The Georgia Department of Public Health commissioner and leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.

The use of wellness breaks during the workday is authorized to support this philosophy and assist employees in meeting their wellness goals.  A maximum of 30 minutes in a given workday may be used to engage in wellness activities, generally in the form of two 15-minute breaks or one 30-minute break.

Employment Information:

Current State employees are subject to State Personnel Board rules regarding salary.

DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE). DPH will contact educational institutions to verify degree, diploma, licensure, etc.

The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.

Relocation assistance is not provided.

As an employee of DPH, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

DPH is an Equal Opportunity Employer

ADA Statement
The Georgia Department of Public Health is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: DPH-HR@dph.ga.gov.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

PLEASE DO NOT APPLY ON THIS SITE.  YOU MUST APPLY AT:

https://www.governmentjobs.com/careers/georgiadph