CHW Program / Senior Site Manager

Overview

Position: Senior Site Manager for CHW & Education Program

Department: Grameen Promotoras

Reports to: Director of Programs

Hours: Full-time

Location: Queens, NY

Salary: $26.48 per hour

 

Position Summary

The Grameen Promotoras (GP) program has a mission to provide underserved women with innovative and comprehensive health care and education programs that combine high-quality primary care, wellness services and health and financial education, thereby empowering them to lead healthier lives and realize their full potential as business owners, mothers and community members. GP is a program of Grameen America Inc. (GAI), a microfinance organization founded by Nobel Laureate Muhammad Yunus, empowering low-income populations to overcome poverty by providing financial resources.

The Deputy Site Manager for CHW & Education Program will work closely with the entire Grameen Promotoras team, managing and supporting the program in all administrative aspects. This position will work as a team with the  Director of Programs and Evaluation Consultant, he/she will also receive support from GPC’s Executive Director.

Responsibilities include:

Manage and oversee two or more Grameen Promotoras branch locations.
Provide support to a team(s) of at least six Promotoras by:

Coordinating the medical referral and health navigation process (trackers, best practices…).
Managing routes / Zoom schedules.
Managing group calendars and trackers.
Scheduling training sessions.
Overseeing the Know Your Risk campaign in Grameen America’s Charlotte branches, as well as occasional biomarker collection (A1C, blood pressure).
Filling in for promotoras (workshop delivery) if needed.
Community mapping (leading efforts to identify local resources to support the program and its participants).
Provide initial on-boarding training to new recruits (fundamentals of Promotoras – CHW / Educators, basic computer skills, and introduction to Google Suite’s calendar and shared drive).
Reporting on a weekly basis to the Director of Programs (status on referrals, intake surveys, routes, workshops and other work in progress).
Communicate regularly with the Evaluation Consultant and provide support dealing with data entry, Salesforce, and surveying.
Provide support and mentorship to Site Managers in other branch locations.
Regularly update social media channels with relevant programmatic content.
Coordination of collateral material to be distributed (e.g. handouts, flyers…).
Other administrative duties as assigned.

Qualifications:

Bilingual (English/Spanish) required.
Experience in community organizing.
Experience with Salesforce is a plus.
Strong verbal and communication skills.
Excellent attention to detail, and interpersonal skills .
Previous experience in health services, social services, and financial education is a plus.
Familiarity with Google Suite – Microsoft Suite is a plus.
Ability to have flexibility in daily working hours (e.g. early start times, etc.).

 

Grameen America is an Equal Opportunity Employer (EEO). All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Grameen America, Inc. participates in E-Verify.