Dental Front Office Supervisor

Overview

Our mission is to enhance the health of our community and to achieve this we provide health services that address unmet needs and opportunities.  We demonstrate dignity and respect for all people and focus on our employees, clients and community.  Join our organization and help us accomplish our goals and make a meaningful impact in our community!

Are you interested in working in a place where your leadership and ideas are valued? A place where you can serve with compassion, make a difference in people’s lives, and pursue excellence? The Family Dental clinic provides care to residents of northern Larimer County who are unable to afford the full cost of care. Our Front Desk is the heart of our clinic and critical to its success.

The Health District is seeking a Dental Front Office Supervisor who directly supervises all operations of the clinic’s front office including   patient eligibility services, schedule management, insurance utilization and collection of payments, and above all else, exemplary customer service. The Supervisor works directly with the Dental Services Manager to develop annual strategic goals and expectations and is responsible for assuring front office goals and objectives are met.

Hiring Range and Status

• $55,000 to $68,750 per year, dependent on qualifications (DOQ)
• 40 hours per week, Regular Full-time
• Monday – Friday

For full qualifications and responsibilities, please review the job description at www.healthdistrict.org/jobs.

Qualifications

• Technical or associate degree in office management, business administration, or a related field required. Bachelor’s degree (BA) in office management, business administration, or a related field is preferred.
• A minimum of two years successful experience is required in:

o   Directly supervising productive teams.

o   Direct client support in a public health setting.

o   Experience working with Medicaid/CHP+ preferred.

Key Responsibilities

This position supervises a staff of Front Office Specialists and Dental Services Guides, including hiring, orienting, staff schedules, delegating, coaching, mentoring, disciplining, terminating, and performing timely performance evaluations.

• Provides team leadership to ensure high levels of morale, commitment, respect, and motivation.
• Evaluates quality of work performed by staff to ensure that work performed meets acceptable standards.
• As a member of the Family Dental Clinic leadership team, under the supervision of the Dental Services Manager, works cooperatively with dentists, hygienists, dental services eligibility staff, patient care coordinators, and Finance Office personnel in the daily operations, maintenance, and staff training on the clinic’s practice management software system (i.e., Dentrix). Establishes Dentrix processes, procedures, and workflows for all clinic staff.
• Participates in regular supervisory meetings and other collaborative clinic meetings as needed.
• Communicates department needs to other departments, supervisors, and staff.

How to Apply

If you are interested in applying, we encourage you to think broadly about your background and skill set for the role and include relevant knowledge, skills, abilities, education, work, and lived/ living experience. Please include a cover letter that details how your experiences and qualifications align with this position.

Submit a resume and cover letter to Attn: Search Coordinator

• Email: searchcoordinator@healthdistrict.org
• Fax: 970-221-7165
• Mail: Health District of Northern Larimer County, 120 Bristlecone Drive, Fort Collins, CO 80524

The anticipated close date is Tuesday, February 11, 2025.

Why work for us

• We value a work-life balance.
• Employees are encouraged to develop their skills and knowledge that result in successful performance in their roles/positions.
• We provide comprehensive benefits, including (100% or prorated portion) of the cost of medical, dental, low-cost vision, 401(a) and optional 457(b) retirement plans, 12 holidays, and generous flexible paid time off.
• Student Loan Forgiveness is available for qualifying borrowers.
• We believe that diverse backgrounds and perspectives strengthen our organization, so we consider a combination of experiences to meet minimum qualifications. Experience may include related knowledge, skills, abilities, education, work, and lived/living experience.
• We are committed to creating an equitable and inclusive workplace and proudly serves as an Equal Opportunity Employer. We welcome applicants from all backgrounds and ensure that all qualified candidates receive consideration for employment without regard to race, color, ethnic or national origin, ancestry, age, sex, pregnancy, disability, genetic information, veteran status, gender, marital status, sexual orientation, gender identity or expression, religion (creed), political beliefs, or any other characteristic protected by federal, state, or local laws.

Infection Prevention

Must comply with infection control policies for this position. Requirements include providing documentation of MMR, Varicella, and Tdap immunizations and compliance with tuberculosis training, screening, and testing on hire.