Overview
Responsibilities
The Senior Health Program Coordinator will be responsible for contributing to the coordination of activities within the Client Service Unit. Duties will include: serving as a resource regarding the day to day operations of Unit activities and maintaining the in-depth manual of standardized Policy and Procedures, which details the daily tasks of Unit staff; conducting and monitoring quality assurance activities, including, but not limited to: hotline phone monitoring, external quality assurance initiatives, file documentation reviews, yearly external and quarterly internal audit reviews; reviewing and providing technical assistance regarding eligibility, health insurance issues, provider reimbursement and the coordination of multiple health care coverage programs; reviewing pharmacy exception requests and communicating with participants, pharmacies, and physicians to meet the medication needs of participants; contributing to the development of a performance based evaluation system to measure and document orientation and ongoing evaluation activities with existing and new staff. Other appropriate related duties as assigned.
Minimum Qualifications
Bachelor’s degree in a related field and two years of experience contributing to the coordination of program activities in a public health, health, health regulatory, or human services related program; OR an Associate’s degree in a related field and four years of such experience; OR six years of such experience. A Master’s degree in a related field may substitute for one year of experience.
Preferred Qualifications
Experience providing services to people living with HIV/AIDS. At least two years of experience supervising staff in a health care, public health, health/human service and/or health regulatory program or community-based organization. At least one year of experience performing quality assurance activities, including the development, implementation and oversight of policies and procedures.
Conditions of Employment
Grant funded position. Compliance with funding requirements such as time and effort reporting, grant deliverables, and contract deliverables, is required.
Valid and unrestricted authorization to work in the U.S. is required. Visa sponsorship is not available for this position.
This position requires that the incumbent will report to the official work location and live within commuting distance to the official work location. Telecommuting will not be available.
HRI participates in the E-Verify Program.
HRI has a long-standing dedication to diversity, equity, and inclusion in our workforce. HRI is committed to the principle of non-discrimination in all phases of its employment procedures and practices.
Affirmative Action/Equal Opportunity Employer/Qualified Individuals with Disabilities/Qualified Protected Veterans
www.healthresearch.org
About Health Research, Inc.
Health Research, Inc. (HRI) contributes to the health and well-being of the people of New York State by complementing and enabling the strategic public health goals of the New York State Department of Health (DOH), Roswell Park Cancer Institute Corporation (RPCIC), and other health-related entities.
HRI provides best-in-class resource administration for stakeholders and programs related to the work and priorities of the Department of Health and its other partners. HRI does this through the provision of knowledge, expertise, funding guidance, and fiduciary oversight of sponsored program funding for public health and research programs in concert with community partnerships.
