Overview

The Department of Public Health’s Office of Problem Gambling Services (OPGS), part of the Massachusetts Department of Public Health (DPH), is seeking a dynamic Planning and Policy Manager to become an integral part of our mission to promote health equity and tackle issues related to problem gambling. You will play an essential role in developing and implementing programs aimed at addressing problem gambling and its associated challenges. Your responsibilities will include leading strategic planning initiatives and legislative policy, collaborating with senior leaders to identify expansion opportunities, and managing the procurement process for statewide programming to support community-based efforts.

In this role, you will not only contribute to the development of innovative solutions to mitigate the harms of problem gambling but also lead communication and media campaigns to raise public awareness and promote health initiatives. By fostering relationships with key stakeholders and overseeing internal and external communications, you will ensure that our efforts are aligned with our mission and effectively reach communities across the Commonwealth. If you are passionate about public health, policy development, and making a positive impact on communities, we invite you to join us in our commitment to improving health outcomes and promoting equity for all.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

  • Lead strategic planning initiatives and collaborate with senior leadership to identify expansion opportunities for problem gambling services through programs and legislative affairs.
  • Manage the procurement process for statewide programming, including developing procurement language and vendor selection.
  • Provide day-to-day leadership and supervision to direct reports, conducting annual performance evaluations.
  • Develop and implement communication tools and feedback mechanisms to support and motivate the team.
  • Foster relationships with new partners and make procurements accessible to smaller organizations.
  • Support the development and expansion of community-based pilot programs to mitigate harms associated with gambling.
  • Respond to legislative inquiries and media requests, articulating OPGS priorities and needs.
  • Manage the contract with the media agency responsible for public awareness campaigns and marketing initiatives.
  • Participate in regional and state meetings and contribute to special management-related projects and committees as needed.

Preferred Qualifications:

  • Comprehensive understanding of Public Health and human service delivery program models.
  • Proficiency in program/project management principles and practices, including prioritization, planning, and decision-making.
  • Familiarity with budgeting, procurement, and government processes to facilitate effective communication with legislators.
  • Experience in developing and implementing media marketing strategies and public awareness campaigns.
  • Demonstrated ability to design, implement, and manage community-based human services programs, including communication campaigns.
  • Understanding of, and commitment to, health and racial equity, diversity, and addressing social determinants of health.
  • Knowledge of the impact of problem gambling at the community level across various populations that would inform policy and program development for mitigation, from an equity perspective.
  • Exceptional interpersonal, presentation, and communication skills conducive to effective collaboration with diverse teams.
  • Strong problem-solving abilities, characterized by innovation, critical thinking, flexibility, and creativity.
  • Articulate, diplomatic, and professional demeanor with a constructive feedback approach.
  • Proficient in drafting organizational management materials such as standard operating procedures and procedure manuals.
  • Proven management, supervisory, writing, fiscal, and communication skills.

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About Massachusetts Department of Public Health

About the Department of Public Health:

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth. We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities. DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages, and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

Learn more about our important work: https://www.mass.gov/orgs/department-of-public-health