Overview
Looking for an opportunity to shape the future of immunizations and Public Health? You have found the right place! Join STChealth, a leader in immunization intelligence. STC’s Professional Services Division has grown significantly and is looking for strong, innovative individuals to help elevate client success.
Your Role and Impact
The role of the HL7 Interoperability Analyst is essential to elevating client success. Our HL7 Interoperability Analysts assist in the execution of various operational activities on behalf of clients, such as data analysis, provider follow-up, issue resolution, data quality and more. This position has exposure to various levels of public health technology and operations.
Job Functions
Research of various state public health-related topics, processes, and workflows
Interoperability support of public and private clients
Technical support including, but not limited to, data quality analysis
Transfer and enter data of provider information into state public health IIS
Track and report on the status of HL7 data exchange requests and processes
Read and troubleshoot HL7 messages, identify errors and warnings, and provide the best resolution for the client
Troubleshooting and project mitigation
Immunization Information System activities such as:New user account setup
New Organization and Facility set up for IIS HL7 connections
IIS setup
Update facility and organization information as needed
HL7 specifications
Testing
Data Quality Analysis
IIS demo
Prepare various documentation and tools such as customized Interoperability Guides, Readiness Checklists, Discovery Questionnaires, Communication Templates and more
Assist in creating and documenting ad hoc and automated procedures
Assist in additional client requests as assigned
Complete prep work for client facing calls and run the calls
Own responsibility for interface project success; designs, develops, and monitors interoperability and IIS data quality standards
Quickly identify breakdowns in connectivity and establish a recovery plan with technical partners for restoring an interface, in addition to providing a plan for addressing any data gaps
Train and support other IIS staff members on the basics of interface functionality and HL7 messaging related to or impacting their area of expertise in support of program goals and objectives.
Stay updated on industry standards, regulations, and best practices related to HL7
Identify interface issues and opportunities for improvement
Communicate interoperability requirements to technical and non-technical personnel and ensures successful collaboration between the team members and clients
Demonstrate exceptional customer service skills both with internal teams as well as clients
Qualifications and Requirements
Associate or bachelor’s degree in Healthcare Administration, Public Health, or Businesses-related, or 3-5 years of experience in customer service in a data or technology industry
2 –5 years of experience in HL7, Interoperability, and Data Quality
Strong functional knowledge and experience with HL7 segments, fields, and data types
Knowledge, Skills and Abilities
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
Strong computer navigation and keyboarding skills (minimum 45 wpm with high accuracy)
Detail-oriented, highly organized, precise, and efficient
Demonstrated ability to set priorities and independently problem solve
Demonstrated ability to meet deadlines within a metrics-driven environment
Excellent verbal and written communication skills, strong reading comprehension, and exceptional use of spelling, grammar, and punctuation
Ability to communicate in a knowledgeable and professional manner with all levels of management, the public, peers, and individuals from diverse backgrounds
Ability to plan and organize effectively
Ability to multitask and identify, analyze, and solve problems
Strong work ethic
About Us
When you choose STChealth, you will be choosing a small company where you can make a big contribution. You’ll be choosing a long-standing industry leader with a 36-year history and a start-up mentality. And you’ll be choosing to join a team of people determined to reduce the impact of preventable disease and empower people throughout the healthcare ecosystem world-wide.
Named one of Arizona’s Top Workplaces, you will find that we are a highly engaged group of people, motivated and inspired by each other, and passionate about the collective work we do in creating intelligent solutions for healthier communities all over the world.
Located in the Warehouse District, we are proud to be a part of the dynamic and creative PHX Core Innovation Hub. We have an open-office layout with lots of room for the collaboration and inspiration that feeds all the great ideas that start here.
Benefits? Ours are outstanding. Some of the highlights include a 100% company-paid medical plan, 401(k) matching, paid new parent leave, flexibility to work remotely, casual dress, dog days, a focus on well-being, unlimited volunteer hours, and an amazing amount of paid time off.
Apply today to join our team!
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Must be a United States citizen or have authorization to work in the United States as defined by the Immigration Act of 1986. STChealth is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected Veteran status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://stchome.hirecentric.com/jobs/232027-33979.html
