Assistant Director, Career Services Medical School

Overview

Overview

The Tufts School of Medicine Graduate Programs Career Services provides comprehensive career development assistance to graduate students and alumni in multiple master’s and doctoral programs. We provide individual career advising, guidance in securing field experiences (applied practices), drop-in hours, online resources, workshops, clinical school advising, career and internship fairs, networking and presentations with alumni and employers, job and internship search assistance, and online job and internship listings. We strive to prepare students and alumni to proactively manage their careers so they can have the impact in the world they desire.

What You’ll Do

As a member of the Career Services team, the Assistant Director develops and delivers comprehensive student, alumni, and employer engagement efforts with primary responsibility for communications and marketing including newsletters, social media, web site content, handbooks, and collateral for all stakeholders (students, alumni, faculty, and employers), student and alumni advising, and student and alumni programming in collaboration with the Events and Programming Assistant Director.

The position involves daily support of students across programs (Master of Public Health, Master of Biomedical Sciences, Physician Assistant, and Doctor of Physical Therapy). Individualized support includes career counseling sessions (typically 2-4 per day) and responding to email requests in a timely manner. The Assistant Director will carry a moderate case load of alumni appointments and drop-ins and employer engagement as needed.

STUDENT CAREER SERVICES

Provide individual career advising through in-person, email, phone, and Zoom appointments, as well as drop-in hours.
Deliver group workshops and in-class training in person and via Zoom.
Advise students on securing preceptors for applied practice experiences.
Review resumes, cover letters, and other correspondence from students and alumni to employers.
Prepare students to engage effectively with employers at career fairs, information sessions, and other programs and events.
Facilitate mock interviews for medical, dental, and other clinical school applications, as well as job interviews.
Advise students and alumni on job offers.
Stay current on internship and job opportunities and share relevant opportunities with students and alumni.
Use the Handshake online recruitment platform and Salesforce customer relationship management platform to support daily operations.
Create and maintain on-demand resources for students.
Stay current on publicly available career resources and recommend appropriate resources for purchase.
Regularly review and update programs, resources, and other deliverables as part of quality improvement efforts.

MARKETING AND COMMUNICATIONS

Manage and create the weekly Career Services newsletter in Handshake, with support from student workers.
Manage and create content for Career Services’ website and social media accounts, including LinkedIn.
Develop, implement, and evaluate outreach strategies and initiatives for students, alumni, employers, and faculty.
Create a regular employer newsletter in collaboration with the Assistant Director of Employer Relations.
Draft, edit, and coordinate the design of digital and print materials, including program announcements, outreach brochures, online content, feature stories, e-newsletters, event programs, social media posts, invitations, and press releases.

ALUMNI SUPPORT SERVICES

Meet with alumni to support their career management, including job searches, requests for raises, and performance reviews.
Build and maintain a strong alumni network across the private and public sectors to expand career management and professional growth support for alumni.

REPORTING

Track and document advising sessions in Handshake, including individual appointments and email, Zoom, and phone consultations, for management reporting.
Manage the collection of annual destination data for School of Medicine graduate programs and record relevant recruiting updates from employer interactions in Handshake.
Prepare monthly and annual reports on student field experiences and student and alumni job placement.

PROFESSIONAL KNOWLEDGE

Maintain current knowledge of industry trends, employer culture, and hiring processes in assigned industries and sectors, and share relevant information with constituents.

WHAT WE’RE LOOKING FOR

Basic Requirements

Knowledge and experience typically acquired through:

A bachelor’s degree in public health, psychology, sociology, education, human services, communications, marketing, business, or a related field.
Three years of professional experience in career or academic advising, business operations, recruiting, human resources, communications, or marketing.
Strong understanding of hiring, job searching, career management, and compensation.
Strong understanding of public health and healthcare careers.
Strong consulting, coaching, and teaching skills.
Strong relationship-building, problem-solving, and communication skills.
Proven presentation skills and comfort working with diverse populations of students, alumni, faculty, and employers across business, public-sector, and academic communities.
Excellent written and oral communication skills.
Strong customer focus, attention to detail, and ability to manage frequent interruptions.
Ability to prioritize work and meet deadlines.
Knowledge of national trends in the job market, career services, and diverse student populations.
Ability to interpret job descriptions and explain the day-to-day responsibilities and priorities of potential roles in clear, accessible language.
Understanding of the hidden job market and how to uncover opportunities within it.
Strong technical skills, including experience with artificial intelligence tools (Copilot preferred), database management, web-based recruiting software (Handshake preferred), client management systems (Salesforce preferred), Microsoft Office (including Excel), and online resources.
Proficiency with social media platforms such as LinkedIn and Instagram.
Demonstrated understanding of and commitment to building an inclusive environment.
Knowledge of general office procedures and proficiency in Microsoft Office.
Ability to supervise student assistants and interns.
Willingness to travel and work evenings and occasional weekends as needed.

Preferred Qualifications

A master’s degree in public health, higher education, counseling, human resources, business administration, or a related field.