Overview
We’re seeking a skilled and mission-driven Enterprise Architect to join our Executive Office of Innovation and Technology (OIT) and play a pivotal role in implementing the state’s 988 Behavioral Health Crisis System. This is an opportunity to make a meaningful impact by designing innovative IT solutions that enhance behavioral health crisis response and suicide prevention services statewide.
As part of OIT, you’ll work within a dynamic team led by the Chief Technology Officer, collaborating closely with the DOH Project Sponsor, Chief Information Officer, and Project Director. Your expertise will help shape the technical architecture of the Behavioral Health Crisis Continuum (BHCC) ecosystem, ensuring seamless integration of critical systems that serve Washington’s communities.
What You Will Do
As the Sr Enterprise Architect for the 988 Crisis System, you’ll be the domain-level technical authority, guiding the design and implementation of complex IT solutions that support crisis response services. You’ll collaborate with technical and business teams across DOH and the Healthcare Authority to architect secure, reliable, and innovative systems. Your work will directly contribute to improving access to behavioral health services, ensuring operational efficiency, and mitigating risks in a high-impact public health program.
Key Responsibilities
Design and Implement IT Solutions: Architect and document technical solutions for the 988 system, focusing on call routing, help seeker documentation, resource directories, dispatch, referrals, and data interoperability.
Evaluate and Enhance Systems: Assess existing IT architectures, identify gaps, and recommend modernizations to meet regulatory, security, and performance standards.
Provide Strategic Guidance: Offer senior-level consultation on IT projects, ensuring compliance with DOH standards and alignment with 988 program goals.
Develop Technical Policies: Collaborate with service and business owners to create integration strategies, data security protocols, and investment plans that support the BHCC ecosystem.
Lead System Integration: Work with vendors, consultants, and state agencies to align systems with business needs, ensuring seamless interoperability across cloud, on-premise, and hybrid environments.
Conduct Analysis and Planning: Perform cost-benefit and risk analyses, develop high-level system specifications, and guide migrations, deployments, and installations.
Communicate Effectively: Translate complex technical concepts into clear recommendations for leadership, stakeholders, and non-technical audiences.
About Washington Department of Health
At DOH, we safeguard public health in an ever-evolving world. Through collaboration with local health jurisdictions and state, federal, and private partners, our programs, and services impact every Washingtonian and visitor daily. We're driven by Equity, Innovation, and Engagement, as outlined in our Transformational Plan for the future of Washington health.
