Overview
We are seeking a friendly and organized Front Desk Agent to join our team at WellStar Health System. The ideal candidate will be the first point of contact for our guests and will provide exceptional customer service. If you have excellent communication skills and enjoy working in a fast-paced environment, we want to hear from you!
Responsibilities:
Welcome guests and provide them with information about the facility
Answer phone calls and direct them to the appropriate department
Check guests in and out, ensuring accuracy of information
Handle guest complaints and resolve issues in a professional manner
Assist with administrative tasks as needed
Qualifications:
High school diploma or equivalent
Prior experience in customer service or hospitality preferred
Excellent communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Proficient in Microsoft Office Suite
If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply for the Front Desk Agent position at WellStar Health System.
About WellStar Health System Company
At WellStar, people are at the center of everything we do and every decision we make. As a not-for-profit organization, we have made a generational commitment to transform healthcare for all. We work to ensure every person has access to personalized care that helps them spend more time being a person, rather than a patient. That’s what we mean when we say we’re more than healthcare–we’re People Care. Our patients are the center of everything we do. We're nationally ranked and locally recognized for our high-quality care, inclusive culture, exceptional doctors and caregivers, and one of the largest and most integrated healthcare systems in Georgia.
