Overview

PROCESSING ASSISTANT V

Position # 613612                                                                  Salary Range:       $40,072- $63,335

Primary Purpose of Position: This position will be directly supervised by the Local Public Health Administrator in the performance of varied complex and technical assignments completed in the support of multiple supervisory and management disciplines.   Employee in this position will function with considerable independence in the investigation, identification of problem issues, non-compliance incidents and violations of program regulations, policies and procedures and will remain knowledgeable of complex and varied clinical and billing procedures.  Employee will remain knowledgeable of multiple program requirements in addition to a wide range of billing and administrative procedures within the agency. Will cooperate closely, recommend corrective actions and provide ongoing compliance advice to program managers to include the BCCCP Coordinator, Health Promotions Nurse Coordinator, Immunization and Abnormal Pap Coordinator, Nursing Programs Managers/Supervisors and Clinical Services Manager.  Employee will work closely with the Billing staff to ensure correct documentation is provided and the electronic billing process is accurately completed.  Employee will compile statistical data, financial reports and other projects which may fully reflect agency patient and billing activity.  Employee will also review patient records, maintain contact with patients in making appointments, scheduling missed appointments and providing requested information. Employee will exercise considerable judgment in the resolution of a multitude of program and billing issues, will apply and implement proper procedures and at times, will be allowed to deviate from the standard procedures.

Knowledge, Skills, and Abilities: Substantive knowledge of office or work unit procedures, methods and practices. Substantive knowledge of and ability to use correct grammar, vocabulary, spelling, proofreading and office terminology to compose and/or proofread correspondence, reports and materials. Substantive knowledge of accounting procedures, applicable mathematics and their application in the work environment. Skill in communicating effectively both orally and in writing. Considerable ability to record, compile, summarize and analyze data. Considerable ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations. Considerable ability to analyze work situations and interpret program content in making decisions and explaining policies, regulations and programs. Considerable ability to exercise judgment, discretion and negotiation skills in problem situations. Ability to learn, interpret and explain policies, regulations and programs. Ability to independently respond to inquiries and coordinate a variety of resources in acquiring and disseminating information. May require ability to train and manage a group of employees.

Minimum Education and Experience: Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least three years of office assistant/secretarial experience; or completion of a two-year secretarial science or business administration program with one year of responsible experience as described above; or an equivalent combination of training and experience.

Posting Date:          04/09/2026                                                                              Closing Date:        04/24/2026

About Pitt County Public Health Department

OUR COMMUNITY

Pitt County is located in the central portion of the Coastal Plan approximately 90 miles east of Raleigh NC with a population of 180,742.  The City of Greenville, home to East Carolina University, is the county seat.

Pitt County’s mission is to enhance the health, safety, and well-being of our community by advocating for and providing quality services in a friendly and cost-effective manner.

Our purpose is public service and we adhere to the following values:

·         Encourage honesty and behavior that is consistent with our mission

·         Recognize and promote competence, excellence, and open communication

·         Support each other in working toward our goals

·         Maintain an open government that is a good steward of public resources

·         Support decision making that is deliberate, conscientious, and based on fact

Through our vision, we strive to be, “A Leader in the State, Best in the East”.

Please apply to join our diverse and talented team, dedicated to excellence in public service, making a difference in eastern North Carolina!

To apply and review other available employment opportunities visit the Pitt County Government website at:   www.pittcountync.gov.

Pitt County is an Equal Opportunity Employer